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The
2004 JATA Management Forum got off to an early start at 9:30 Tuesday
morning February 24 at the New Takanawa Prince Hotel in Tokyo,
Japan. Under the overall theme for this year of "Advancing
by Leaps and Bounds: Taking Up the Challenge to Accelerate Market
Growth in the Travel Industry," some 475 member company executives
and representatives from various travel industry organizations
around the nation gathered to listen to such guest speakers as
Ms. Asako Hoshino, Vice President of the Nissan Motor Co., Ltd.
Market Intelligence Department, and to passionately debate and
exchange opinions at the various plenary and subcommittee sessions
accompanying the Forum.
Addressing
the gathering, JATA Chairman Koji Shinmachi said, "It is
vital that the travel industry trinity - overseas, domestic and
inbound travel - be promoted in a balanced fashion. Together let
us discuss how we can achieve the targets of 10 million inbound
travelers by 2010 and 20 million outbound travelers by 2007."
Guest
Speaker Satoru Kanazawa, Tourism Department, Director-General
of the Ministry of Land, Infrastructure and Transport's Policy
Bureau urged everyone present to rally to the call, "One
of the pillars of the new national establishment for the 21st
century is the travel industry, of which you form the core. With
your wholehearted support for the 'Visit Japan' promotion campaign
initiated last year, we are sure to realize the goal set by this
management forum of 10 million inbound travelers."
| Special lecture / Travel industry business
analysis / Special sessions |
The
special lecture by Nissan Motor Co., Ltd. Market Intelligence
Department Vice President Asako Hoshino at 9:50 am was followed
by a tourist industry business analysis session featuring Japan
Tourism Marketing Co. Chief Consultant Masahiro Isogai, and special
sessions moderated by Mile Post President Fumihiro Sakakibara.
Six breakout sessions were held immediately following.
Ms.
Hoshino elaborated on the remarkable progress at Nissan Motor
Co., Ltd. in her talk entitled, "Nissan Motor Marketing Reform."
Although not immediately apparent from the title, the talk concentrated
on the importance of "service industry marketing" for
forum participants, analyzing the topic from various angles, while
pinpointing the individual features and differences between the
manufacturing and service industries so as to offer greater insight
into how the travel industry might be further developed.
Mr.
Isogai's analysis began by examining data related to current management
conditions, considering such matters as shifts and projections
associated with the amount of consumption and the number of overseas
and domestic travelers, and then went on to introduce a view of
the consumer by type according to a unique perspective in order
to demonstrate how consumer tastes will change and how travel
products might adapt.
In
the special sessions that followed, JATA Director & Secretary
General Jun Ishiyama provided some of the background for the organization's
stated goal of 20 million outbound travelers by 2007, after which
the industry representatives on stage spoke to the various themes
and problems facing the industry today, such as the ratio of the
number of overseas travelers to plane seats, among other issues.
This was followed by suggestions for prospective destination-based
travel products and lively exchanges on what the industry must
do if it is to meet the challenge of 20 million outbound travelers
by 2007.
| Theme-oriented breakout sessions feature Panel discussions |
At
the six, breakout sessions participants discussed the future of
the travel industry from a wide variety of perspectives based
upon advice from the panelists, and question-and-answer exchanges.
To
draw the curtain on the 2004 JATA Management Forum, participants
were encouraged to network and exchange ideas at the evening cocktail
reception.
During
the event, Isao Takano, chairperson of the Managerial Issues Committee
and Management Forum proposed a toast, saying: "Let's make
2004 a peaceful, fruitful year, where we can make progress by
achieving our goal of 20 million travelers."
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